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    How to get custom information that is in the email to show on submission PDF

    Asked by STMainSt on May 23, 2016 at 02:54 PM

    I have forms that need follow up when they come into the office so I added extra cells in the table of the email that gets sent to me with each submission, but although those cells show up in the email, they are not included in the attached pdf form.  Is there a way I can fix that?

    Page URL:
    https://form.jotform.com/STMainSt/ivfm-nonprofits

    submission pdf pdf tempalte customize pdf
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    JotForm Support

    Answered by Mike on May 23, 2016 at 04:19 PM

    The email template is not associated with the PDF content. The workaround that you may try is to edit the PDF template itself, to do this:

    Go to Submissions page > PDF icon > Customize PDF

    Custom text can be added with an Add Text tool.

    If you need any further assistance, please let us know.

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    Answered by STMainSt on June 08, 2016 at 02:32 PM

    Thank you!!