What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is shown as disabled?

    Asked by cardinalgroupmarketing on May 23, 2016 at 03:03 PM

    I need help to get it right 

    Form not found
    This form is disabled.
    Page URL:
    https://form.jotform.com/61435861359159

    Screenshot
    form is showing div form is disabled right
  • Profile Image

    Answered by Ben on May 23, 2016 at 04:24 PM

    I took a look at your account and I see that it has been suspended.

    The reason for the same is because the "password".

    Please note that that is not allowed to be present on your forms, otherwise as it happened, the forms and the account will be suspended.

    Please check out our terms of use for more: http://www.jotform.com/terms/

    Now, what we can do for you is to remove the forms asking for password - after which we can activate the account, or you can remove the same and we could then activate your account if it is not reactivated by itself.