My form is shown as disabled?

  • cardinalgroupmarketing
    Asked on May 23, 2016 at 3:03 PM

    I need help to get it right 

    Form not found
    This form is disabled.
    Jotform Thread 845187 Screenshot
  • Ben
    Replied on May 23, 2016 at 4:24 PM

    I took a look at your account and I see that it has been suspended.

    The reason for the same is because the "password".

    Please note that that is not allowed to be present on your forms, otherwise as it happened, the forms and the account will be suspended.

    Please check out our terms of use for more: http://www.jotform.com/terms/

    Now, what we can do for you is to remove the forms asking for password - after which we can activate the account, or you can remove the same and we could then activate your account if it is not reactivated by itself.