What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to verify PayPal integration after adding credentials

    Asked by samlivinginpassion on May 23, 2016 at 03:24 PM

    Why am receiving message unable to verify after submitting my pay pal integration codes

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    Answered by Ben on May 23, 2016 at 04:47 PM

    Can you please try to add &old at the form URL while editing your form in the builder.

    So if you have the following link shown when editing the form:

    https://www.jotform.com//?formID=123456789

    after adding the old parameter would look like the following:

    https://www.jotform.com//?formID=123456789&old

    Do let us know if the verification works on the old interface.