What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom domain without using a subdomain

    Asked by arc on March 14, 2012 at 07:49 PM

    Is it possible to use a custom domain rather than a subdomain for jotform?

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    JotForm Support

    Answered by Mike_T on March 14, 2012 at 07:57 PM

    Thank you for contacting us.

    Yes, it is possible. Your CNAME record should be like this:

    my-company-domain.com CNAME custom.jotform2.com

    Please feel free to contact us if you need any further assistance.