Import Data App: Error appears when importing file.

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    Ldavispsi
    Asked on May 23, 2016 at 09:26 PM

    I am trying to import date to create forms from excel, I keep getting this error:  Fatal Error: The File could not be uploaded. No Submissions created.

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    Chriistian
    Answered on May 24, 2016 at 12:48 AM

    I tried using the Import App to import an excel submission to my own Demo form. It appears I was able to replicate your issue. Even though the fields match correctly, I still received the "fatal error" message.

    I will have to escalate this issue to our backend team for further investigation. We will let you know on this thread once we have an update.

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    NicholasWestley
    Answered on May 28, 2016 at 08:16 AM

    Hi,

    This problem should now be resolved.  The import.jotform.io app will work as it should.

    Regards,

    Nicholas