Why did all the conditions I made in my form gone?

  • theprintstudio
    Asked on May 23, 2016 at 11:01 PM

    I have already made more than 200 conditions and it's now all gone.

     

    Please help ASAP

  • liyam
    Replied on May 24, 2016 at 2:08 AM

    Hello theprintstudio,

    I have checked your form (the one with submissions) and I see that there are conditions in it. Have you tried refreshing your browser to see if you're still having problems viewing the conditions?

    Also, just to be certain that what I'm addressing is the one you're having issues with, can you also please provide us information of what form exactly you're having trouble viewing the conditions?

    Looking forward to your response.

  • theprintstudio
    Replied on May 24, 2016 at 3:11 AM

    The form that has a problem is  Order Request Form 1

     

  • Ashwin JotForm Support
    Replied on May 24, 2016 at 4:25 AM

    Hello theprintstudio,

    I'm sorry for the trouble caused to you.

    I did check your form "Order Request Form 1" and found that you only have 10 conditions. I would suggest you to view your form's "Revision History" which will allow you to revert back your form to an earlier version.

    I also checked your form's revision history and found that there are instances of several updates to form conditions. I would suggest you to please please revert back your form to an earlier version.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • theprintstudio
    Replied on May 24, 2016 at 6:07 AM

    Hi. Got it. Thank you.