What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The email notifications do not work

    Asked by eridamega12 on May 23, 2016 at 11:59 PM

    I do not get notifications when the email is e-------a@hotmail.com, if I try with another mail does work, emails are not spam or the inboxda 

    email notifications Emails hotmail bounce
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    JotForm Support

    Answered by jonathan on May 24, 2016 at 02:50 AM

    I found the recipient e-mail addressed used on your fom https://www.jotformz.com/form/61311496744659 was in bounce list due to this reason

    I have fixed it now and removed the email from being bloced. New incoming email should now get through.

    You to can remove bounce email in the list using your account. Follow this user guide: 

    How-to-Remove-Your-Email-Address-from-Bounce-List

    Let us know if you need further assistance.