The email notifications do not work

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    eridamega12
    Asked on May 23, 2016 at 11:59 PM

    I do not get notifications when the email is e-------a@hotmail.com, if I try with another mail does work, emails are not spam or the inboxda 

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    jonathan
    Answered on May 24, 2016 at 02:50 AM

    I found the recipient e-mail addressed used on your fom https://www.jotformz.com/form/61311496744659 was in bounce list due to this reason

    I have fixed it now and removed the email from being bloced. New incoming email should now get through.

    You to can remove bounce email in the list using your account. Follow this user guide: 

    How-to-Remove-Your-Email-Address-from-Bounce-List

    Let us know if you need further assistance.