What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I try to preview my forms I keep getting "This form is disabled."

    Asked by toothwiz on May 24, 2016 at 12:45 AM
    My Forms preview form is disabled keep
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    JotForm Support

    Answered by beril on May 24, 2016 at 03:09 AM

    I see that you're asking password and username in your form. Because of that reason, your account was auto-suspended by our system.

    If you are trying to create a sign-up or login form, this is unfortunately not possible with JotForm.  Since the forms cannot query outside sources, the forms would simply collect usernames and passwords, which is against our terms of use.  You can setup a form to collect details such as name, address, email address and other non-sensitive information.

    I've deleted those fields and re-activated your account. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.