Form not updating after changes

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    Frix
    Asked on May 24, 2016 at 03:40 AM

    please, this is starting to get really bad...

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    Chriistian
    Answered on May 24, 2016 at 04:42 AM

    I checked one of your forms and I was able to replicate the issue you are reporting - http://www.jotformeu.com/form/53306296894365. I have cleared your form cache to fix the issue. To clear your form cache on your end, you can follow the instructions provided in this article: How to Clear Your Form Cache.

     

    Do let us know if you need further assistance.
    Regards.

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    Frix
    Answered on May 24, 2016 at 05:16 AM

    Thanx, but the widget (email conf) does not update (se the verify button)...

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    Chriistian
    Answered on May 24, 2016 at 07:10 AM

    Hi,

    I see that you are currently making some changes to your form but I checked the current version of the form in your Revision history and it seems to match with the what is displayed when going to your form link. Please see below.

    If you are opening your form in Form Builder in different tabs, please close them and try to edit the form in just one browser tab so that your changes are saved correctly.

    Do let us know if your need further assistance.