What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    EU Forms: Changes to forms are not being applied

    Asked by rduong on May 24, 2016 at 05:59 AM

    Hi, 

    I can't work on my form, i have a viewing problem since morning.

    When I change background or layout, it doesn't works. 

    Can you help me ?

    Page URL:
    https://form.jotformeu.com/61442528808358

    Screenshot
    problem viewing layout EU Forms EU form Europe
  • Profile Image
    JotForm Support

    Answered by Boris on May 24, 2016 at 09:29 AM

    Sorry about the issue with form updates not being reflected instantly, there was a data replication lag between our US and EU servers, so changes to forms in EU could not be applied instantly.

    All should be well now, and your forms should be correctly displaying the changes made on them. Please try it out, and let us know should you experience any further issues.