EU Forms: Changes to forms are not being applied

  • rduong
    Asked on May 24, 2016 at 5:59 AM

    Hi, 

    I can't work on my form, i have a viewing problem since morning.

    When I change background or layout, it doesn't works. 

    Can you help me ?

    Jotform Thread 845738 Screenshot
    Page URL: https://form.jotformeu.com/61442528808358
  • Boris
    Replied on May 24, 2016 at 9:29 AM

    Sorry about the issue with form updates not being reflected instantly, there was a data replication lag between our US and EU servers, so changes to forms in EU could not be applied instantly.

    All should be well now, and your forms should be correctly displaying the changes made on them. Please try it out, and let us know should you experience any further issues.