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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Transfer a form from guest to standard account

    Asked by wrks24 on May 24, 2016 at 07:06 AM

     

    Dear All,

     

    I have a guest account which is limiting my form usage I saw an answer by one of your support team members solving this issue by moving the form form guest to the standard account. please find the answer below to understand the issue.

    https://www.jotform.com/answers/815162

     

    My page is 

    http://wrks24.com/getquote/

     

    https://form.jotformeu.com/kalidem/form-for-wrks24com

     

    <script type="text/javascript" src="https://form.jotformeu.com/jsform/42376607329359"></script>

     

    If there is a tutorial on how to transfer the form i will be happy to do it my self.

    I am very happy to pay for this month If I have exceeded the allowed amount.

     

    Kind Regards,

     

    Ali

    Page URL:
    http://wrks24.com/getquote/

    a JotForm style size guest account
  • Profile Image
    JotForm Support

    Answered by Charlie on May 24, 2016 at 10:12 AM

    This form http://www.jotformeu.com/form/42376607329359 is actually on a registered account with username kalidem. We cannot transfer that to your account username wrks24, the request needs to come from the account where it is currently stored. You can learn more about transferring forms and their data on this link: https://www.jotform.com/help/342-How-to-Transfer-or-Share-Forms-and-Data-with-Another-Account 

    The form is disabled because the account username kalidem has already reached its upload space limit. However, I see the submissions holding the file uploads seems to have been deleted. I have recalculated the upload space of that account. The form is now working again.

    Let us know if you need more information on this.