- wrks24Asked on May 24, 2016 at 07:06 AM
I have a guest account which is limiting my form usage I saw an answer by one of your support team members solving this issue by moving the form form guest to the standard account. please find the answer below to understand the issue.
My page is
If there is a tutorial on how to transfer the form i will be happy to do it my self.
I am very happy to pay for this month If I have exceeded the allowed amount.
- CharlieAnswered on May 24, 2016 at 10:12 AM
This form http://www.jotformeu.com/form/42376607329359 is actually on a registered account with username kalidem. We cannot transfer that to your account username wrks24, the request needs to come from the account where it is currently stored. You can learn more about transferring forms and their data on this link: https://www.jotform.com/help/342-How-to-Transfer-or-Share-Forms-and-Data-with-Another-Account
The form is disabled because the account username kalidem has already reached its upload space limit. However, I see the submissions holding the file uploads seems to have been deleted. I have recalculated the upload space of that account. The form is now working again.
Let us know if you need more information on this.