What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not showing updates or changes in live preview?

    Asked by shezza28 on May 24, 2016 at 09:35 AM

    That's great, thank you for your response.

    I've recently made some changes on my form and for some reason it will not update on my page. I've even re-entered the IFrame code, but no luck.

    I'm I not doing something right?

    Please help!

    http://richmondgpresource.com/ the form is placed on the Amber Warning Card page.

     

    Kind Regards

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    JotForm Support

    Answered by Charlie on May 24, 2016 at 09:39 AM

    Apologies for the inconvenience. I see there are other users who are reporting the same problem. It seems like there was a replication issue on our servers in EU 3 hours ago. However, I cannot replicate the problem now. It might be temporary or have been resolve immediately. Could you please try again in your end? You could also try clearing your browser's cache just to make sure that your browser is not loading a cached version of the form.

    We'll wait for your response.

  • Profile Image

    Answered by shezza28 on May 24, 2016 at 09:55 AM

    Seems to be working now, thank you for your speedy response.

    Kind Regards

  • Profile Image
    JotForm Support

    Answered by Charlie on May 24, 2016 at 11:44 AM

    Thank you for the confirmation. Should you need our assistance again, please do not hesitate to contact us here.