What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Facebook Integration

    Asked by emmac2c on March 14, 2012 at 11:38 PM


    We have created our form, and integrated to our Facebook site. It worked for a few hours, and now we can only see an error message

    404 Not Foundnginx/1.0.8
    Page URL:

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    JotForm Support

    Answered by mliz on March 15, 2012 at 12:14 AM

    I can't seem to pull up the facebook url included it just directs me to the facebook's home page. You may be using the old method on embeding the form to Facebook. Please check this step by step instruction on how to reinstall the form on your Facebook page.


    Let us know if this works.

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    Answered by emmac2c on March 15, 2012 at 01:39 AM


    The WIN tab on the left is where the form should be stored.

    I have actually already tried those exact instructions, and it still didnt work.

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    JotForm Support

    Answered by idarktech on March 15, 2012 at 03:54 AM


    May we know from what part of the guide you are having difficulties? Mliz suggestion's above should work normally when you will follow it correctly. See this demo right here: https://www.facebook.com/pages/JotForm-Support/235734139820212?sk=app_190322544333196 , this uses Static HTML App.

    Please try it again and let us know if you need any further assistance. Thanks.