FormBuilder taking a long time to save

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    Bob Rowden
    Asked on May 24, 2016 at 10:22 AM

    Hello, just building a form on JotForm and when i clicked finish, it automatically saves the form.  Its been 'saving' it for 10 minutes now...is this normal?  I don't want to loose all my data but not sure if something is wrong or why it would take so long?

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    david
    Answered on May 24, 2016 at 12:07 PM

    It looks like your browser may have logged you out of your JotForm account.  Your post came from a Guest account, rather than your registered account so it does look like that is the case.  Unfortunately, you may need to log back in to your account and make the changes again.

    You can check your revision history to see if previous changes are there:

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    However, it looks like your most recent updates may not save properly.