What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    FormBuilder taking a long time to save

    Asked by Bob Rowden on May 24, 2016 at 10:22 AM

    Hello, just building a form on JotForm and when i clicked finish, it automatically saves the form.  Its been 'saving' it for 10 minutes now...is this normal?  I don't want to loose all my data but not sure if something is wrong or why it would take so long?

    Screenshot
    formbuilder long time Taking Long
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    JotForm Support

    Answered by david on May 24, 2016 at 12:07 PM

    It looks like your browser may have logged you out of your JotForm account.  Your post came from a Guest account, rather than your registered account so it does look like that is the case.  Unfortunately, you may need to log back in to your account and make the changes again.

    You can check your revision history to see if previous changes are there:

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    However, it looks like your most recent updates may not save properly.