What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've created a form using Chrome. How can I get the fields & the form to look the same in Safari?

    Asked by csnow on May 24, 2016 at 12:21 PM

    I created a form using Chrome on my PC.  However, when I preview the form in Safari, the fields are not aligned the same and it looks "messed up." I've uploaded a screenshot in Safari but could not upload two photos, so I did not upload the one in Chrome.  How do I get the form to look the same in both browsers?

    Page URL:
    https://form.jotform.com/61426262331144

    Screenshot
    same in how a
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    JotForm Support

    Answered by Nik_C on May 24, 2016 at 01:54 PM

    I run your form in my Safari browser and when I compared I couldn't find anything wrong, but I tested on my iPad's safari.

    I'll do some more tests, but I'm not sure if you tested in Safari on Mac or on iPad, so please let me know in the meantime?

    Thank you!

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    JotForm Support

    Answered by Nik_C on May 24, 2016 at 02:01 PM

    Also, please try to reset your Safari's cache(if it is on Mac), maybe it is stuck in cache so it doesn't load properly.

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    Answered by csnow on May 24, 2016 at 03:45 PM
    I did reset it & restarted the computer with no luck.
    Cathy Snow
    Beth Shalom Communications Coordinator
    Sent from my wireless phone so please excuse brevity and typos.
    ...
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    Answered by Huberson on May 24, 2016 at 05:08 PM

    If you increase the form width from Designer this should fix your problem. You might also need to make your form responsive to avoid issue on mobile.