What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I earned more submissions by sharing on social media (and my account shows that I have some available) but I'm still over quota. Help?

    Asked by jhoyle on May 24, 2016 at 01:10 PM
    Page URL:
    https://form.jotform.com/53487010313143

    Screenshot
    Submissions my account and more submissions
  • Profile Image
    JotForm Support

    Answered by Kiran on May 24, 2016 at 02:14 PM

    I have checked your account and see that the monthly submissions limit is 135 for your account. I have re-activated your account. You should be now able to view the forms normally. Please check now and let us know if the account is disabled again. We will be happy to assist you further.

    Thank you! 

  • Profile Image

    Answered by jhoyle on May 24, 2016 at 05:46 PM

    It is working, thank you!