- hdes359Asked on May 24, 2016 at 01:11 PM
I cannot seem to get logged into the APP on my iPad. It tells me the user name or password isn't correct. However, I am able to login through Safari on the iPad and my laptop.
- HubersonAnswered on May 24, 2016 at 02:30 PM
I just test the app on iPhone and I was able to login with no issue. Can you try reinstalling the application to see if that fixes the problem.
- hdes359Answered on May 24, 2016 at 03:40 PM
I uninstalled and reinstalled the JotForm App and still will not let me login.
- HubersonAnswered on May 24, 2016 at 04:36 PM
Looks like your account has been suspended, and there is also no forms or submissions in it.
I have also noticed that there are several accounts recently created under the same domain as your email with no forms, that might be also suspended (For creating several free account).