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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    InfusionSoft: Form is integrated with InfusionSoft, but shows an integration with Webbhooks instead.

    Asked by wshollie on May 24, 2016 at 01:27 PM

    This thread came to my attention because I just noticed that some of our contacts were not coming through to Infusionsoft after taking our survey.  This is very recent.  When going back to check our integration I came across Webhooks and don't remember seeing that checked as an integration about a month ago when I was working with it.

    Just wanted to chime in to let support know there is another person with some similar issues.

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    JotForm Support

    Answered by Kevin_G on May 24, 2016 at 01:33 PM

    I have checked your account and I can see you have not created forms, but there are some shared with you, I checked each form and I found some that are integrated with InfusionSoft, the other forms have not an integration, here are the IDs of the forms currently integrated with Infusionsoft: 

    61254421155144

    43484106601145

    61026817676158

    I have opened the integrations wizard and I found the integration with Infusionsoft checked, that is the only one checked on those forms. 

    If this is related to another form, please provide us with the ID / name of that form so we will check if and find if the integration is correct. 

    We will be looking forward to your response.