Some of my forms are not forwarding the emails anymore.

  • 11floor
    Asked on May 24, 2016 at 2:07 PM

    The email notifications are not being received on multiple websites. Nothing has changed on the forms, they just stopped showing up in my inbox. 

  • Huberson
    Replied on May 24, 2016 at 3:17 PM

    Everything should be working fine now. I have made some test submissions and all notifications were successfully sent to your email 'nick@11floor.com'.

    Some of my forms are not forwarding the emails anymore Screenshot 20

    You might also consider whitelist JotForm IPs to help prevent this issue in the future - Whitelisting-JotMails-IP-Addresses.