What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some of my forms are not forwarding the emails anymore.

    Asked by 11floor on May 24, 2016 at 02:07 PM

    The email notifications are not being received on multiple websites. Nothing has changed on the forms, they just stopped showing up in my inbox. 

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    Answered by Huberson on May 24, 2016 at 03:17 PM

    Everything should be working fine now. I have made some test submissions and all notifications were successfully sent to your email 'nick@11floor.com'.

    You might also consider whitelist JotForm IPs to help prevent this issue in the future - Whitelisting-JotMails-IP-Addresses.