Conditions do not work with radio buttons

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    jgarcia_fbee
    Asked on May 24, 2016 at 02:24 PM

    My form URL: https://form.jotform.com/61445760296158

    I have tried to add conditions where when a user selects a particular package, the following group of fields would show, but when I apply the conditions, either all the fields show, or none do.

     

    Please advise!

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    Huberson
    Answered on May 24, 2016 at 03:56 PM

    I think your issue is caused by the fact that HTML tag is inserted inside the radio buttons label. Only the Text field should contain HTML, other fields labels are meant for text only.

    Although I would not encourage to leave those HTML inside the labels, you could get the conditions to work with them by adding calculation values to the radio buttons. This can be accessed from the field properties. Clone preview: https://form.jotform.com/61446352296964

     

     

    But note that, this might cause some unexpected result  if you were to perform calculation with the radio button field.