What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my account.

    Asked by John McCowan  on May 24, 2016 at 03:59 PM
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    JotForm Support

    Answered by BJoanna on May 24, 2016 at 05:15 PM

    Form that is embedded on contact page http://www.intrepid.ca/contact.html of the website you provides is created on account Intrepidinvestigations. Email address you used to post this thread is not connected to that account. If that is your account, you can login to your account with email address or with username. If you have forgot your password you can reset your password:

    1. Go to jotform login page

    2. Click on the login button on top

    3. Click the "Forgot Password?" button

    4. Provide your username or email, and click on send reset button.

    5. Email with password reset code will be sent to email address of the account. 

    Hope this will help. Let us know if you need further assistance.