What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I can't fill out the fields?

    Asked by APK on March 15, 2012 at 08:42 AM

    I am trying out a form but fields cannot be field out. Please, tell me how to activate them for completion. Thanks in advance. Alejandra

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    Answered by jcm0731 on March 15, 2012 at 08:45 AM

    Hello APK,

    Perhaps you need to click on the Preview button first to try out the Form.
    If you have deployed this already, may I request for the URL where the form was used.

    Thanks 

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    JotForm Support

    Answered by Goldo on March 15, 2012 at 08:47 AM

    In addition, I tried your form http://www.jotformz.com/form/20664086729663 and was able to fill out the fields and submit. Your form seems to work fine.

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    Answered by moonzkie on March 15, 2012 at 10:17 AM

    Hi, I tested form as well and your form seems to be working fine on my end. Please try to clear browser cache and cookies.