What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Authorize.net Payment Integration: Akamai change reminder email.

    Asked by Miles  on May 24, 2016 at 08:37 PM

    Hi there, 

    We are using authorize.net with our Jotform. We keep getting these emails and wanted to make sure our connection on our Jotforms will not be broken after June 30th. 


    Using Akamai is currently optional, but will be mandatory for all merchants on June 30th. Upgrade your website or payment solution today to take immediate advantage of Akamai’s benefits. 

    The new Akamai transaction URLs that are available now are:

    Authorize.Net API, XML/JSON format: https://api2.authorize.net/xml/v1/request.api Authorize.Net API, SOAP format: https://api2.authorize.net/soap/v1/Service.asmx AIM/SIM merchants, name/value pair format: https://secure2.authorize.net/gateway/transact.dll
    Page URL:

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    JotForm Support

    Answered by Charlie on May 25, 2016 at 12:21 AM

    Thank you for sharing that information. It is highly likely that our developers are also receiving this email. But let me forward this to them just to make sure.

    We will hear directly from them if there's any change needed in your end.

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    Answered by Miles  on June 01, 2016 at 07:25 PM

    Hi there, I was wondering if there is an update concern.

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    JotForm Support

    Answered by Chriistian on June 01, 2016 at 09:38 PM

    So far we currently do not have any updates from our developers regarding the email you have received. This thread has been prioritized as very important. Rest assured we will let you know on this thread once we have any news. Regards.

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    JotForm Support

    Answered by NeilVicente on June 19, 2016 at 06:31 AM

    Hi Miles,

    The scheduled update from Authorize.Net should not affect your forms. You can be assured that our servers are compatible with the changes they will be implementing. 

    This is nothing to be concerned about :)