What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    stopped sending sending reservation forms to email... AGAIN

    Asked by lisaannmack on May 24, 2016 at 09:35 PM

    Second time in a week this has happened.  Stoppd sending our reservatiosn to our email.. this is the lifeblood of our business. I followed all the suggestions last time and it worked for the last few days then stopped.  need this to work correctly ...starting to lose coinfidence I can trust the forms.  iI cleared the boucne list already

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    JotForm Support

    Answered by liyam on May 25, 2016 at 02:22 AM


    I see that the last few emails sent through the form were successful. May I also ask if you've tried using noreply@jotform.com as sender for emails?  This is because there is higher probability of emails getting received by your mail host, rather than the email addresses provided by users. If you would consider using the said email address as your sender, may I recommend as well to add the email address in your webmail's address book.

    If you have questions, please do let us know.