Textbox field suddenly limits input to 1 character only.

  • hongkongdogrescue
    Asked on May 25, 2016 at 12:29 AM

    The field of 'Departure time from kennel' suddenly stops taking answer more than 1 digit.  Can you please look into it?  Thanks.

    Page URL: http://hongkongdogrescue.com/volunteer/hiking-with-dogs/
  • Ashwin JotForm Support
    Replied on May 25, 2016 at 3:12 AM

    Hello hongkongdogrescue,

    I'm sorry for the trouble caused to you.

    I did check your form and found that you have set the "Max Size" attribute of the "Departure time from kennel" field to "1". Please check the screenshot below:

    Textbox field suddenly limits input to 1 character only Screenshot 20

    That is the reason why you are not able to input more than one character. Please remove the max size setting of your form field and that should solve your problem.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!