What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When people fill out my forms, where does the information go?

    Asked by narrowbridgecandles on May 25, 2016 at 01:17 AM
    can you tell me more about the Jotform Dashboard and/or Database? When people fill out my forms, where does the information go and how am I able to view and interact with it?
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    JotForm Support

    Answered by beril on May 25, 2016 at 03:23 AM

    The data received from the JotForms and stored on our servers is encrypted and secured. All our security certificates support high-grade 256-bit encryption. JotForm can also be used in an HIPAA compliant way. Please go through the following link that explains more about security and encryption features of JotForm.

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant

    We are also Safe Harbor certified. Please check the guide below for more information:

    http://www.jotform.com/privacy/

    You can also enable the encryption on your form. This will make your form submissions encrypted before they are submitted. to Jotform Servers. At that situation, you will be the only one holding the private key. Nobody except you can access your data. To do that, please check the guide below for more information:

    http://www.jotform.com/help/344-What-Are-Encrypted-Forms-and-How-to-Use-Them-as-Expert

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.