Custom thank you page not working

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    Asked on May 25, 2016 at 03:57 AM

    Searched the other support posts, some were really close to my issue, but not exact.

    My custom thank you doenst preview on the thank you builder and does not display when form is submitted


    thank you URL:


    I have several clients with this form and seperate jotform accounts, same issue.


  • Profile Image
    Answered on May 25, 2016 at 07:06 AM

    I did a test submission in your form from your site - but I was not able to replicate the issue you are reporting. When I submitted the form, the form was redirected to the Thank you page.


    Are you still encountering this issue? If the issue still persists on your end, can you try to re-embed your form using the iFrame embed code instead of the script code you are currently using and see if this will fix the issue? To get the iFrame embed code of your form, you can check this article: Getting the Form iFrame Code.