What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I try & publish a link, re-captcha says 'Oops you've reached your limits'. Why and how do I fix? Thanks

    Asked by kingsart on May 25, 2016 at 05:26 AM
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    JotForm Support

    Answered by beril on May 25, 2016 at 09:00 AM

    If I understand your question correctly, you're getting that error message by re-captcha while you're sharing your form via email. If it is yes, there is a limit of sending 2 emails per hour when you share the form via email. We would appreciate it if you could test it again on your side and let us know the result. You can also attach the screenshot of the issue. At that situation, we can assist more properly. We will wait for your response.

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    Answered by kingsart on May 25, 2016 at 07:45 PM
    Hi, yes that is what I am talking about (screen shot attached) but I still can't share via email & its about 12 hours later.
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    JotForm Support

    Answered by Chriistian on May 25, 2016 at 11:04 PM

    I cloned your form and tried to share it via email. I cannot seem to replicate your issue, as I was able to send it successfully.

    Please try clearing your form cache to refresh your forms. Here's how: How to Clear Your Form Cache?
    If the issue persists, please let us know.