What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we schedule online bookings with Jot Form?

    Asked by Matthew Shaffner on May 25, 2016 at 09:41 AM

    We already use JotForm to collect details regarding various services we provide to raise money for our rescued animals.  Some of these services require a booking (field trips, traveling events, and onsite parties).  

    Currently our customers must submit the form so I can acknowledge if we are available.  It would be nice if there was a service that could integrate with the form so our availability would be known instantly.

    We are a rescue facility, so budget is extremely important!  Any ideas?

    Page URL:
    www.3palmszoo.org/traveling-zoo/traveling-zoo-inquiry-form/

    booking form appointment form schedule booking appointment slots
  • Profile Image
    JotForm Support

    Answered by Charlie on May 25, 2016 at 11:07 AM

    I'm not quite sure what you are looking exactly. Do you want to be informed immediately once a user submits your form so that you can respond immediately if you are available?

    If so, there are email alerts that you can setup on your forms, I presume you are already aware of that. Here's a guide to learn more about it: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    You can also be alerted immediately if you install the JotForm App in Android or iOS devices. However, you need to be connected on the internet to receive notifications.

    Another way is to receive notifications via SMS. You can check the example #2 of Webhook on this page: http://www.jotform.com/help/248-Webhook-Samples

    You can learn more about Webhook here: https://www.jotform.com/help/245-How-to-Setup-Webhook-with-JotForm 

    Let us know if I misunderstood your concern.

  • Profile Image

    Answered by 3palmszoo on May 26, 2016 at 02:02 PM

    Basically I need a way so the form only allows the user to select date & time slots that are available.

    It cannot be based on past form submissions because not all form submissions make it to the booked stage.

    Please advise if this is possible or if I need to look for an alternate solution.

  • Profile Image
    JotForm Support

    Answered by Mike on May 26, 2016 at 03:36 PM

    It might be possible to use an Appointment Slots widget field where you can add custom items with limited slots.

    If someone changes their mind, you can add back the previously selected appointment slot by increasing its counter by 1.

    If you need any further assistance, please let us know.