What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your email address is associated to 2 user accounts. Are you logging in using your username or your email address?
Please try to login using the username. If it is still the same, please try if you can login to JotForm using another browser.
If you found out that the password is incorrect or if you forgot your password, please use the forgot password feature. Just go to https://www.jotform.com/login and click the Forgot Password text link.
Hope that helps. Thank you.
I use my username, not email. Sorry. It automatically comes up as it is saved, but a few times it doesn’t login. I’ll try a different browser next time, as I was finally able to get in today.
Thank you for your response.
We are glad to hear that the issue is solved. Please feel free to contact us anytime if you need any further assistance.