Not getting notification emails

  • accfcr
    Asked on May 25, 2016 at 12:07 PM
  • Jan
    Replied on May 25, 2016 at 2:20 PM

    Your email address is not in the bounce list. I opened your form and I did a test submission. I checked the mail logs and I can see that the submission was sent successfully.

    Not getting notification emails Image 1 Screenshot 20

    I also checked the configuration of your notification and I can see that it is set up properly. Please check your spam folders or junk mail. You can also try whitelisting JotMail IP addresses.

    Related guide: How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    Let us know if you have any questions. Thank you.