Not getting notification emails

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    accfcr
    Asked on May 25, 2016 at 12:07 PM
  • Profile Image
    Jan
    Answered on May 25, 2016 at 02:20 PM

    Your email address is not in the bounce list. I opened your form and I did a test submission. I checked the mail logs and I can see that the submission was sent successfully.

    I also checked the configuration of your notification and I can see that it is set up properly. Please check your spam folders or junk mail. You can also try whitelisting JotMail IP addresses.

    Related guide: How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    Let us know if you have any questions. Thank you.