What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions Storage Limit: Is there are email warnings about getting close to the limit?

    Asked by loslupes on May 25, 2016 at 12:23 PM

    Good morning, I did receive notification about the 500 submission limit, I already downloaded all the data and emptied my forms so that I can be accumulating new submissions starting from zero. 

    I am going to be notified about the account approaching to limit?

    Is this an automated process that will be deleting older submissions above the 500 limit? How can I be notified when this limit is about to be reached so i can download the data? 


    Thank you in advance for the prompt response.

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    JotForm Support

    Answered by Mike on May 25, 2016 at 01:50 PM

    Thank you for contacting us.

    Yes, we do have automated email notifications for such case. One email is sent once you receive 450th submissions, and another one once you receive 500th submission. When the limit is reached, oldest submissions will be replaced with the newest ones.

    If you need any further assistance, please let us know. We will be happy to help.