Submission Storage still appear overlimit although I cleared all submissions

  • Profile Image
    menno85
    Asked on May 25, 2016 at 12:57 PM

    Hi, 

    I cleared all the Submission Storage. But i still I can't use my forms.
    I didn't had this month 500 storages, probably over the last 3 month. 

    When can i use my forms again? After this month?
    Please help.

    Thank you

    Kind regards 

    Menno

  • Profile Image
    Huberson
    Answered on May 25, 2016 at 02:41 PM

    Hello,

    Your forms are fully accessible and working. I think the status might not have been updated when you cleared the submissions, causing Submissions storage to display overlimit.

    If you need further assistance, we will be here to help. 

     

    Thank you