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  • Profile Image

    Submission Storage still appear overlimit although I cleared all submissions

    Asked by menno85 on May 25, 2016 at 12:57 PM

    Hi, 

    I cleared all the Submission Storage. But i still I can't use my forms.
    I didn't had this month 500 storages, probably over the last 3 month. 

    When can i use my forms again? After this month?
    Please help.

    Thank you

    Kind regards 

    Menno

    Page URL:
    https://form.jotformeu.com/60615911814352

    submission storage My Forms 3 all thank
  • Profile Image

    Answered by Huberson on May 25, 2016 at 02:41 PM

    Hello,

    Your forms are fully accessible and working. I think the status might not have been updated when you cleared the submissions, causing Submissions storage to display overlimit.

    If you need further assistance, we will be here to help. 

     

    Thank you