Submission Storage still appear overlimit although I cleared all submissions

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    Asked on May 25, 2016 at 12:57 PM


    I cleared all the Submission Storage. But i still I can't use my forms.
    I didn't had this month 500 storages, probably over the last 3 month. 

    When can i use my forms again? After this month?
    Please help.

    Thank you

    Kind regards 


  • Profile Image
    Answered on May 25, 2016 at 02:41 PM


    Your forms are fully accessible and working. I think the status might not have been updated when you cleared the submissions, causing Submissions storage to display overlimit.

    If you need further assistance, we will be here to help. 


    Thank you