What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It says I've reached my limit for the month but I only have 8 submissions.

    Asked by Communicaretherapy on May 25, 2016 at 01:13 PM

    I was trying to send another jotform and it says I've reach my limit?  I only have 8 submission, why is it saying this?

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    JotForm Support

    Answered by EltonCris on May 25, 2016 at 02:22 PM

    Are you forwarding/replying to your form submissions data in your form submissions page? If so, there's a different limit for that and it does not go with your form submissions limit.

    For free accounts, you can only forward/reply submissions up to 20 emails per hour.

    If this isn't what you're referring to, please provide more details about the problem on how you ended up getting that message so we can further assist you here.

    Thanks!