It says I've reached my limit for the month but I only have 8 submissions.

  • Profile Image
    Communicaretherapy
    Asked on May 25, 2016 at 01:13 PM

    I was trying to send another jotform and it says I've reach my limit?  I only have 8 submission, why is it saying this?

  • Profile Image
    EltonCris
    Answered on May 25, 2016 at 02:22 PM

    Are you forwarding/replying to your form submissions data in your form submissions page? If so, there's a different limit for that and it does not go with your form submissions limit.

    For free accounts, you can only forward/reply submissions up to 20 emails per hour.

    If this isn't what you're referring to, please provide more details about the problem on how you ended up getting that message so we can further assist you here.

    Thanks!