What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why have you counted so many submissions?

    Asked by sroyal on May 25, 2016 at 03:46 PM

    Your email says I have 655 submissions. In reality, I have a grand total of 58 submissions (as of right now). Why the discrepancy?

    Thanks,

    Steve

    Page URL:
    https://www.jotform.com/answers/847228-Why-have-you-counted-so-many-su<br/>bmissions#0

    Submissions counted many thanks discrepancy grand total
  • Profile Image
    JotForm Support

    Answered by david on May 25, 2016 at 06:30 PM

    I checked your submission total and it is currently 63.  Are you still show 655 on your end?  As far as I can tell, the correct total is being displayed. 

  • Profile Image

    Answered by sroyal on May 25, 2016 at 07:44 PM
    I don't know where the 655 came from. That is the number of submissions
    that was specified in the
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 25, 2016 at 10:55 PM

    Apologies for the inconvenience. I checked the total number of submissions on your account and it is currently at 66, not 655. Since the total number of submissions is now displayed correctly, no further action is required. Please let us know if you need further assistance.