Why have you counted so many submissions?

  • sroyal
    Asked on May 25, 2016 at 3:46 PM

    Your email says I have 655 submissions. In reality, I have a grand total of 58 submissions (as of right now). Why the discrepancy?

    Thanks,

    Steve

  • David JotForm Support
    Replied on May 25, 2016 at 6:30 PM

    I checked your submission total and it is currently 63.  Are you still show 655 on your end?  As far as I can tell, the correct total is being displayed. 

  • sroyal
    Replied on May 25, 2016 at 7:44 PM
    I don't know where the 655 came from. That is the number of submissions
    that was specified in the
    ...
  • Chriistian Jotform Support
    Replied on May 25, 2016 at 10:55 PM

    Apologies for the inconvenience. I checked the total number of submissions on your account and it is currently at 66, not 655. Since the total number of submissions is now displayed correctly, no further action is required. Please let us know if you need further assistance.