Make payment mandatory before completing submission

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    360sdm
    Asked on May 25, 2016 at 06:01 PM

    Hi there,

     

    I would like some way to make payment mandatory within a form without having to push it on to a new page i.e. can we have the payment integration embedded in a form such that the payment must be verified before the form can be submitted?

     

    Matt

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    BDAVID
    Answered on May 25, 2016 at 10:03 PM

    What payment integration are you using? If it's Paypal, you can required the payment field to be filled, however, when it gets redirected to the Paypal page(where the payment information is entered), it is up to the customer to complete it or not, you might like to see this guide: https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Let us know if you have more questions.

  • Profile Image
    BDAVID
    Answered on May 25, 2016 at 10:05 PM

    Just to let you know, if you have a Paypal Pro account, we have an integration you can use. In the Paypal Pro integration the customer can make the payment within the form: https://www.jotform.com/help/183-Difference-Between-PayPal-PayPal-Pro