What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Billing Problem - Form views limit reached.

    Asked by gerchico on May 25, 2016 at 07:10 PM

    Account inscripciones@prepaitel.com

    i am in the

    $45.00 Premium Yearly

    an i already reach the my monthly viewers, if i upgrade to the silver plan it would be $49 Monthly

    the account resets on the 5th day, i dont whant to pay $49 for 10 days of views, what can i do?



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    JotForm Support

    Answered by Chriistian on May 25, 2016 at 10:38 PM

    If you do not want to upgrade to the new Silver plan, then you will need to wait until the first day of the next month (June 1st) for the Form Views counter to reset to 0. Alternatively, you can also add a Jotform footer on all your forms to remove the form view limits. To do so, please read the "How can we increase the form views?" section of this article: Form View Limits: What is it all about?

    Please let us know if you need further assistance.