What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Question about the storage limit.

    Asked by mmendozag on May 25, 2016 at 07:16 PM

    I am getting a message about no submission storage available, but I have deleted aroung 2 or 3 hundred submissions but the submission storage amount is not changing

    Submissions message 3 no submission
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    JotForm Support

    Answered by Chriistian on May 25, 2016 at 10:44 PM

    I see that your account is a Starter (Free) account. Starter accounts have 500 total submission storage available. I have recalculated your total storage and it is now currently at 123 submissions. The changes should now reflect on your account. If you need further assistance, please let us know.