How do I find out who gets the email when someone fills out our form?

  • HocoFed
    Asked on May 26, 2016 at 10:08 AM

    Someone recently filled out our form. However, we only received notification from PayPal about the payment. We did not receive an email with the information filled out in the form. Can you please tell me who is set up to receive notification emails, how I can change that email address, and why you think we may not have received the notification last week when the form was submitted? Thank you.

  • Huberson
    Replied on May 26, 2016 at 11:03 AM

    By default notification is set with the email address you created the account with. But there is no recipient email in your notification setting. 

    How do I find out who gets the email when someone fills out our form? Image 1 Screenshot 20

     

    You simply need to add the email address that should receive the notifications under 'Recipient Emails'.

    Setting-Up-Email-Notifications

    Notification-Autoresponder-Email-Details