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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload button that allows multiple file upload

    Asked by kid8ez on May 26, 2016 at 10:44 AM

    I was building an upload form, yesterday and I had a widget that enabled the user to upload multiple items at once.  I came back today to continue working on it, and it was not acting properly, so I deleted it and started over.  But now, the upload widget will only allow one image at a time?

    I do like the feature of restricting what file types a user can upload, eg. .zip, .jpeg, .jpg etc, and I was wondering if there is a way to customize/restrict those file types even more?

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    JotForm Support

    Answered by BJoanna on May 26, 2016 at 11:42 AM

    Did you added File Upload field to your form? By default File upload field will accept only one file. To allow multiple files, you need to turn ON Allow Multiple option inside of Form builder.

    I have inspected form that you last edited and Allow Multiple option is enabled on that form. When I tested your form I was able to upload multiple files.


    More about allowed file extensions for file upload field and how to change the upload size limit, you can find inside of this guides:



    Were you able to resolve your issue? If you are working on some other form, please provide us ID of that form. Also you mentioned that file upload field was not acting properly. What exactly was not working properly? Can you please provide us more details about your issue?

    Looking forward to your reply.