What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to cancel my jotform subscription. Can you tell how to do so.

    Asked by Sheffs on May 26, 2016 at 10:50 AM
    JotForm JotForm Subscription how
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    JotForm Support

    Answered by BJoanna on May 26, 2016 at 11:48 AM

    Inside of this guide you can find how to downgrade you subscription back to free plan: 

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    To cancel your PayPal subscription, please check this guide: 

    http://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    Feel free to contact us if you have any other questions.