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Our account is blocked. Please help!Asked by LiberaUniversitadellAutobiograf on May 26, 2016 at 11:42 AM
Il giorno 23/01/16 01.43, "firstname.lastname@example.org" <email@example.com> ha
>Dear Libera Università,
>Thank you for your purchase of:
>(1) - JotForm - 2-Year Bronze
>Licensing information will be sent to you within 48 hours.
>Should you have any questions please contact us at: firstname.lastname@example.org
We are sorry for the inconvenience this may have caused. I see that your account was upgraded to Bronze Biyearly subscription plan using Purchase Order. It looks like a technical glitch that changed the account status to Free. I have now changed the status to Bronze and activated your account. Everything should be fine now. Please check and let us know if you need any further assistance.