What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account doesn't let me send any email, it says limit reached

    Asked by binaali on May 26, 2016 at 12:10 PM

    i have not reached 100 subsmissions yet, why is it not letting me send emails. please help.

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    JotForm Support

    Answered by Welvin on May 26, 2016 at 01:19 PM

    I think you are referring to sending the form through email in the publish wizard or forward/reply submission through the form submissions page. If yes, please note that we have a limit for this features. Free account is limited to only 20 outgoing emails per hour. You should resume the action on the next hour or share the form manually through your email account. 

    If the above is not correct, please clarify so we can assist you further.