Submissions storage value is not recalculating

  • IA_Form
    Asked on May 26, 2016 at 12:11 PM

    "out of submissions storage" even though I deleted all submissions

    Hi! I just noticed that I was out of submission storage, so I downloaded everything and deleted the stored submissions... that was yesterday and it still says I'm out of space. Just wondering what that's about. Thanks.

  • Mike
    Replied on May 26, 2016 at 1:17 PM

    We are sorry for the delay with submissions recalculation. I have added a recalculation task to the system. Your total number of stored submissions should be fixed within one hour.

    Thank you for using our service.

  • IA_Form
    Replied on May 26, 2016 at 1:47 PM

    Thank you!