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  • Profile Image

    Form failed There was an error on V8. Please try again

    Asked by ksearles on May 26, 2016 at 12:18 PM

    I am getting this error 

    Form failed
    There was an error on V8. Please try again
     
     
    I have tried refreshing the form and cloning the form.
     
    I need this form working asap.
    Page URL:
    FormfailedTherewasanerroronV8.Pleasetryagain

    v8 form failed TRY div refreshing and
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 26, 2016 at 01:27 PM

    I have cloned your form and I can see the same error is happening on my cloned form, upon checking the form preferences I found that you're trying to set an image as background, but you're using this url("../../images/brushed.png") repeat scroll center center rgb(153, 153, 153) 

    I would suggest you to remove that code and let it empty, and then set an image as background in the Designer, to get the Designer click on the icon shown below, you will find it on the top toolbar in the Form Builder: 

    There you can paste the URL to an already uploaded image or upload an image: 

    You can also inject this CSS code to your form: 

    .form-all{

        border-image: url("Paste the URL to an already uploaded image") repeat scroll center center rgb(153, 153, 153);

    }

    This guide will help you to inject the code: How-to-Inject-Custom-CSS-Codes

    After doing this your form should start working fine, here is the link to my cloned form where after doing this worked as it should: https://form.jotform.com/61465668278975 

    Hope this helps.