What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to close and cancel my account

    Asked by JimStout on May 26, 2016 at 12:40 PM

    Please cancel my Jotform account and stop billing my credit card.

    my account and cancel my account JotForm credit card jotform account
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    JotForm Support

    Answered by Kiran on May 26, 2016 at 01:32 PM

    We have cancelled the JotForm Premium monthly subscription on your account now. The account is scheduled to downgrade to Free by 29th May and you'll not be charged for this subscription any longer. 

    Please let us know if we can be of any further help. Thank you!