Security Statement

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    markgiszczak
    Asked on March 15, 2012 at 05:34 PM

    We have a form that collects credit card info and uses ssl. We have a customer who is wondering about security. Do you have a written statement on security of jotfform payment forms we can pass along?

    Plese cc "brad@augustineinstitute.org"

     

    Thanks!

  • Profile Image
    jeanettebmz
    Answered on March 15, 2012 at 05:43 PM

    Hello Mark

    SSL forms using our https://secure.jotform.com/form URLs are by defination encrypted communicatons between client and server. So if your form is actually using such encryption ,then the security is granted

    Should you have any further question let us know !

    (I already replied this message with CC to Brad)

    Thanks!

  • Profile Image
    Mike_T
    Answered on March 15, 2012 at 05:48 PM

    Please also note that we do not store any credit card information, it is going directly to Authorize.net processing center. As mentioned Jeanette it is completely secure to use our SSL based payment forms.

    If you have any further questions, please let us know.

  • Profile Image
    msenter1
    Answered on April 11, 2012 at 01:55 PM

    I have a lot of forms that do not have this security.  How can I make the current forms secure? What is the process?

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    NeilVicente
    Answered on April 11, 2012 at 02:07 PM

    @msenter

    I do not think it is a good idea to ask for sensitive bank information on your forms. In any case though, you simply need to use the SSL version of your forms by replacing http with https in your form URLs.

    However, please take note that free accounts are limited to only 10 SSL submissions per month. You would have to upgrade your account when your reach that limit. Else, your forms will become disabled and unavailable for use.

  • Profile Image
    msenter1
    Answered on April 11, 2012 at 02:12 PM

    Ok so there is not a place to select this SSL option, once just has to do it manually?  So i could just go into my current forms edit and update to https?  It sounds like I should just be using the payment option and not do the banking info on these forms.  Is there any more security involved to justify using these forms?  Also, it would be great if you could add intuit payment network to your payment options:

    https://ipn.intuit.com/register/signup?consolidatedSignup=true

     

  • Profile Image
    NeilVicente
    Answered on April 11, 2012 at 02:24 PM

    @msenter1

    If you're using the form as standalone (direct link), you simply have to change to https when you share that link. If embedded, re-embed your form but this time, tick the checkbox that says "secure form" when you generate the form codes.

    As for your question re: intuit payment network, it would be best if you'll start a new thread for it.

    If you have follow up questions, please open a new thread so we won't veer away from this thread's original topic. Thank you very much.