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    Account has reached views limit and it is not showing the correct amount of views for this month.

    Asked by designer47 on May 26, 2016 at 01:14 PM

    before 1 or 2 days the forms work good in this website but today i can not see the form in the website ..




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    JotForm Support

    Answered by Kevin_G on May 26, 2016 at 02:39 PM

    This is because your account is currently over-limit, you have reached the views limit showing an amount of views of 2444, but when I checked your forms in the Analytics tool I got a total amount of views of 836, here is the list with the forms IDs as well as the amount of views this month: 

    61365369855367 - 269

    61413125220337 - 34

    61392097098364 - 9 

    61391921925358 - 8 

    61392549035357 - 11

    61392120018343 - 11 

    61392351918358 - 11

    61372834571357 - 27

    61372370391352 - 27

    61372607825357 - 27

    61371775280357 - 22 

    61365369855367 - 135

    61364233200340 - 133

    61364571989369 - 133 

    61363659067362 - 1 

    I will escalate this thread to our second level so your account will be checked and you will be notified when this is resolved via this thread. 

    You can also get rid of this limit, here is a guide that will provide you more info about the views limit and what to do if you do not want this limit: Form-View-Limits-What-is-it-all-about

    So your forms will start working fine once you enable the footer option in your account.